Why emotional intelligence is increasingly required in software development

TLDR; Because AI can’t automate human emotion (yet).Read time ~ 7 minutes “emotional intelligence—the ability to, for instance, understand your effect on others and manage yourself accordingly—accounts for nearly 90 percent of what moves people up the ladder when IQ and technical skills are roughly similar”https://blog.dce.harvard.edu/professional-development/emotional-intelligence-no-soft-skill Emotional intelligence (sometimes referred to as EQ) is the [...]

A call to action for software companies – talk to each other!

“At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behaviour accordingly” Agile Principles So states the agile principle, but considering we’re all supposed to be finding new ways of improving, it sure is darn hard to talk to other teams about it. Firstly, let me say networking [...]

Should developers get involved in engaging with customers?

And what we can all learn from Mort the mouse lemur Read time ~ 4 minutes. TLDR; yes, they should. After my last blog, the area that got the most attention was around whether to put our creators (be it developers, engineers or designers) in front of customers. This prospect might seem frightening to both [...]

Zero Day Blog – Five Themes in Humanising Software Development

"At the risk of generalising, we are an industry of proud and noble nerds." So this is my first blog. I want to keep them quite informal and light-hearted, so try not to take what is essentially my opinion too seriously.   If you’ve read the home page or my bio, you’ll see that I’m [...]